On-Water Support

NON-EMERGENCY SERVICE ONLY. ALL EMERGENCIES AND OFFSHORE BREAK DOWNS, CONTACT MARINE RESCUE ON VHF CHANNEL 16 OR 27MHZ CHANNEL 88 OR POLICE ON TRIPPLE ZERO (000).

Whether you’re on the water fishing and your motor is playing up or you just simply don’t have the time to take your moored boat to the nearest water side mechanics, we can help. We can perform limited outboard, inboard and stern drive services on the water with the boat either at anchor or moored.

We service all Sydney waterways (and all connecting waters) including:

  • Neapean River – Hawkesbury River
  • Parramatta River – Sydney Harbour
  • Georges River – Botany Bay
  • Port Hacking (excluding Hacking River)

Call-out fees applies and must be paid in full by credit card over phone, prior to us departing our base. This fee is to cover preparation, en-route costs and service security. Call-out fees may vary and is POA depending on time, day and location. The call-out fee includes 1 hour of service (commencing on arrival) and is the minimum service charge, which will be credited towards your final bill. Call-out fees are final and non-refundable once paid.

This service is strictly subject to availability and can only be delivered in calm waters suitable for our boat to be rafted-up to your boat. Your boat must be at anchor or moored.

When contacting us, please make sure you have the following details ready:

  • Boat make, model and size
  • Registration & Callsign
  • Hull and superstructure colour
  • Exact location
  • Are you equipped with VHF?

Once you request our service, we will give you an ETA. Ensure that your phone has enough battery. If your boat is equipped with VHF, monitor channel 21. Where mobile contact fails, we will attempt to make contact via VHF. In the event that your boat cannot be located within 30 minutes of arriving to the location provided, the search will be abandoned.

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